Terms & Conditions

Custom Work

RYGLEVA STUDIO creates custom and personalised products based on information, product choices, text, images, logos and design files provided by customers.

Trader Identity

Rytis Zubrickas trading as RYGLEVA STUDIO, a UK sole trader. Not VAT registered.

Contact: info@rygleva.co.uk. Correspondence address: Rygleva Studio, Unit 75419, PO Box 7169, Poole, BH15 9EL, UK. This address is for correspondence and legal documents only. Please do not visit it.

Order Information

Before production starts, we will confirm the key order details where applicable: product, design, quantity, price, delivery method, delivery cost and estimated production timing. Production starts only after we accept the order and any required payment is confirmed.

Pre-launch requests are unpaid, create no paid order, and do not start production.

Customer Design Responsibility

You are responsible for ensuring you have the legal right to use any design, text, image, logo, brand, artwork or file you upload or ask us to print. This includes copyright, trademark, privacy and publicity rights.

Our process may include automated tools. We may not manually review every uploaded design before a mockup is created. Nothing in these terms excludes liability that cannot legally be excluded.

Paid 4K Design Enhancement

4K design enhancement is a paid add-on. Sending an enquiry does not start paid work. We will confirm the price and scope before enhancement work begins.

Refused Work

We may refuse, cancel or remove any order or design that appears to breach our content policy, legal obligations, platform safety expectations, payment security, copyright rules or production requirements.

Mockup Accuracy

Mockups are previews. Colours, placement, scale and product appearance may vary slightly due to screens, materials, print methods and production limits.

Before ordering, review the applicable size chart, the stated base colour and any displayed measurement tolerances. Measurements refer to a garment laid flat. Screen and print colours can differ slightly. Shop products use the stated fixed base colour; alternative colours require customisation. Your checkout acknowledgement does not limit your statutory rights if goods are faulty or not as described.

Mockup Studio Access And Fair Use

Guest access may be limited to selected products. When account login is active, signed-in users can access the full Mockup Studio subject to fair-use limits, content rules and security checks.

If an account or device uses Mockup Studio repeatedly without a purchase, we may show warnings, limit access or block further previews. A valid purchase can reset the unpaid-use counter. Attempts to bypass these limits, abuse coupons, scrape the service or attack the website may lead to account or order refusal.

Payments, Discounts and Orders

Prices, discounts, coupon codes and order totals must be validated by RYGLEVA STUDIO before production. Any website display error, coupon misuse or technical mistake does not create a right to receive products at an incorrect price.

Cancellations And Returns

For non-personalised goods bought at a distance, UK consumers usually have 14 days to cancel from delivery. To cancel, email info@rygleva.co.uk with your order details. The usual change-of-mind cancellation right may not apply to goods made to your specifications or clearly personalised. This does not affect statutory rights for goods that are faulty, damaged, or not as described.

Pricing, Delivery And Final Quote

Standard orders are dispatched within 10 working days of payment. Counting starts on the next working day after payment. Working days are Monday to Friday, excluding bank holidays in England and Wales. This is the dispatch deadline, not the delivery date. Fast Track production has the separate terms below.

Current product prices and available options are shown on the product page or in your individual quote.

Your order total, including selected paid options and delivery, is shown before you commit to payment. For orders by quote, we confirm the final price and scope before you accept.

Fast Track production is an optional paid service, separate from shipping. Its current charge is shown before you confirm your order or accept a quote. For qualifying requests submitted by 13:00 on a UK working day, the estimate is 2-3 UK working days after confirmed payment, print-ready artwork and availability confirmation. This estimate is not guaranteed and depends on stock and production capacity. Requests submitted after the cutoff are assessed from the next UK working day.

Delivery is available within the UK only. Available delivery options and their current charges are shown before you confirm your order or accept a quote. We operate online, have no physical shop and do not offer customer collection. Our PO Box address is for correspondence and legal documents only, not visits or collection. Fast shipping does not include Fast Track production or guarantee a specific arrival date. Your selected delivery charge is included in the order total before payment.